I saw a lot of Samsung user having green line issue. Mine also got green line on S21+. I dont know is it worth to buy "smart"phone for RM4k just to see green line after 2 years.
24/8/22 (Thursday) – Updated the software, and suddenly vertical green line appeared on the screen right after the software update without any physical damage (Phone was used for 2 years and did not drop before).
26/8/22 (Friday) – Went to Sunway service Centre , the staff mentioned even though the phone is out-of-warranty, still manage to repair it free of charge by Samsung for s21+ due to software issue caused by Samsung. and they mentioned it requires Samsung to approve before the technician repair it
30/8/22 (Wednesday) - Customer care called and i need to pay for the LCD reply
Hopefully Android 14 they remove the greenline issue , and its known to have to change the screen after 2 years, most probably they have improved the screen with the Flip and Fold series I heard 😅😂 and hopefully with s24 also 😉
There is one option you can consider but be sure ready to collect all evidence if you are sure there was no wrongdoing on your part and that is to file a report to Tribunal for Consumer Claims Malaysia under KPDN.
Why so struggling among yourself going thru all those complaints to samsung. For me only, just pay and repair.. because I don't want to go thru all leceh process and compaint and I need to use the phone, and dun like to wasting time. just rm687.60 LCD + battery replacement For s21+ which I just replaced and collect my phone last Sunday for s21+. My s21+ also no drop before.
But if your frame also spoil then it cause expensive lah.. but I protect my frame nicely, so all still in very good condition, thus not required to replace.
