Original topic:

s21 ultra preorder still not delivered

(Topic created on: 02-26-2021 10:13 AM)
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pratikmurkunde
Active Level 3
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Galaxy S
Hello all, 
Anyone here who is still waiting for their s21 ultra preorder to be delivered?

I ordered the s21u 256gb in phantom titanium on the 28th. I received the buds and the tag on the 18th but the phone is still stuck in preparing dispatch for 5 days now.
I know some one will jump in this thread and comment that I ordered a custom color and it takes 4-5 weeks for it to be delivered but its a factory spec color option and I'm not getting any custom engraving or anything of that sorts for it to be called a "CUSTOM COLOR"

3 Comments
keagan
Moderator
Moderator
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Galaxy S

Hi pratikmurkunde, As the device is an exclusive model, the order takes up to 4-5 weeks for delivery. According to the order number we received from you, It is still one week behind and at the moment we don't have a defined ETA.

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Ameet
Active Level 5
Galaxy S
it is clearly mentioned on the website that it takes 4-5 weeks for this color. isn't it?
Galaxy S
yes it is!
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