Original topic:

S22+ Purple Line

(Topic created on: 04-28-2024 03:53 AM)
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Samsung_dAqPtvs
Active Level 1
Options
Galaxy S

HEY SAMSUNG!!!! I updated my S22+ on 22/04/2024....NOW on 27/04/2024, there's a purple line appear on my phone screen. Are you gonna take responsibility on this?

 

Don't tell me i may have drop my phone, etc grandmother story. My phone is 2 years & 12 Days up to date. Even the telco contract just ended on 15th April 2024...Not even a single of drop onto anything. Even those plastics at the side i still haven't tear it away cause its protected by case all the time.

 

Oppo, Vivo, etc already started giving free replacement screen for those with same problem. Samsung India already did...IS Samsung Malaysia going to take this responsibility? 

14 Comments
Ashu174u
Active Level 3
Galaxy S
The company should take responsibility
Mojo69
Beginner Level 3
Galaxy S
the same thing happened to me but I got green line on my screen last Friday after I update the latest software. Mine is S22 Ultra.
Galaxy S

Even non flagship models gotten the green/purple line after that dumb update..

0 Likes
adham84
Active Level 5
Galaxy S

Try Downgrading to previous Android. It may solve greenline issues for some users, as the greenline problem has been reported by some users after updating to latest Android. Tutorial on downgrading can be found on youtube.
However, it's important to note that downgrading your operating system can be a complex process and may lead to data loss or other issues. It's always best to consider other troubleshooting steps or wait for official updates from the device manufacturer to address the greenline issue.

Jazly
Active Level 6
Galaxy S
downgrading will not help, the screen already damage that is why it show the line.

Downgrading to previous android but the line will still there
Sad_Oyen16
Active Level 2
Galaxy S

Lots of Samsung's user including me having this issue. Samsung are not responding to this issue although they are aware this happened to a lot of user. 

Maybe there is no answer to resolve this. Maybe Samsung wanted us to buy a new phone. 

Galaxy S

If it comes to no replacement from Samsung, then we have to buy a new phone...AND FOR ME, then new phone WILL NOT BE A SAMSUNG...not anymore..been using their phone since year 2000

Ecen
Beginner Level 4
Galaxy S
Same thing happened to me now. My s22 is well taken care of and now out of nowhere a vertical purple line right in the middle of my screen. Software updated up to the latest software update offered in my phone.frustrating
adham84
Active Level 5
Galaxy S

Try Downgrading to previous Android. It may solve greenline issues for some users, as the greenline problem has been reported by some users after updating to latest Android. Tutorial on downgrading can be found on youtube.
However, it's important to note that downgrading your operating system can be a complex process and may lead to data loss or other issues. It's always best to consider other troubleshooting steps or wait for official updates from the device manufacturer to address the greenline issue.

0 Likes