I purchased the S22 Ultra as an upgrade and to get esim, well 3 weeks in and the usb c just stopped working. charged like normal last night then this morning nothing in the usb c.
Thankfully wireless charging is working but it now leaves me with a paperweight in the car as i don't have wireless charging or wireless android auto. tried to call Samsung. that was a waste of time still waiting on a callback. have booked it in for tomorrow a service center but i know it will be a sendoff for repair.
key issues here and why Samsung should just go to .... and why i am going back to APPLE
* its 3 weeks old so it should be a straight swap, not a take-in and send away (stupid me went to esim so not like its an easy swap sim into a replacement phone.)
* Have any support so users can get an answer.
If its not fixed on the spot i am getting a refund and walking to apple.......
Sounds like it is not the cable but try another cable any way. Look up, Google, different usb-c cables to make sure you get/borrow one with the right specs. There are multiple different types.
Samsung supports options are for faulty devices is hand in and wait 3 + days for assessment no time on when you will get a working device back.........
Or go were you purchased it and get a refund or pay for Samsung care + $249 and the extortion fee $229 to get it swapped on the spot. hmm. Apple swaps on the spot with out ripping you off.
Samsung doesn't care, This was my last android device. as i went with the esim its not like i can hand it over for a week .................................... no brains in samsung at all.
