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02-05-2023 07:51 PM (Last edited 02-05-2023 07:52 PM ) in
Galaxy SHello sarahgrace,
Thank you for sharing your experience with this inquiry here, about your Samsung Galaxy S22 Ultra having issues with a fast-draining battery.
Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time.
Factors Affecting Battery Life.
Environment - Battery consumption increases in areas with weak or overlapping signals or with increased screen brightness under strong sunlight or any other light source.
Usage Pattern.
Increased screen brightness, longer intervals before screen timeout, high-performance apps, streaming high-resolution content, and location services or other allowed services will also increase battery consumption.
To learn more on how to Optimize your Samsung Galaxy S22 Ultra Battery Life, you may click the link below.
https://www.samsung.com/ph/support/galaxy-battery/optimization/
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Power/Battery/Charging".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
https://www.samsung.com/ph/support/service-center/
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
