Original topic:

S22 Ultra Expert RAW bug?

(Topic created on: 10-05-2022 09:56 AM)
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olivek
Active Level 2
Options
Galaxy S
Can anybody replicate this bug?

Images taken with the Expert RAW app are heavily pixelated when zooming in, especially if brought into another app such as Snapseed or Lightroom mobile, or exported and viewed on a PC. All zoom options are affected, but images taken with the standard wide camera are affected most severely.
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9 Comments
Helenna
Moderator
Moderator
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Galaxy S

Hi olivek, can you please share the images of the issue for reference. It will be helpful for us to assist you better regarding the issue.

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olivek
Active Level 2
Galaxy S
Here are someExpertRAW_HDR_1000000301_1664995729.jpgExpertRAW_from_Lightroom_1000000300_1664995728.jpgExpertRAW_1000000298_1664995728.jpgLightroom_RAW_1000000303_1664995729.jpg
olivek
Active Level 2
Galaxy S
And moreExpertRAW_HDR_1000000302_1664995729.jpgCamera_App_1000000297_1664995727.jpgExpertRAW_1000000299_1664995728.jpg
Nylah
Moderator
Moderator
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Galaxy S

Hi, we would like to suggest you perform Clear Cache for this issue.

Open Settings >> Apps >> Camera > Storage >> Clear Cache.

And open Camera >> Settings >> reset settings >> reset.

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olivek
Active Level 2
Galaxy S
Hi Nylah,

Can you explain your reasoning behind clearing the cache and resetting the settings of a different app than the one presenting issues?
samy2022
Active Level 9
Galaxy S
Sometimes moderators comments have no relation with the post... try doing that for the expert raw app
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olivek
Active Level 2
Galaxy S
Well, of course clearing the cache has not worked at all. I think it has something to do with the way Samsung is encoding the RAW files which makes them interpreted incorrectly, or perhaps apps are displaying the embedded previews instead of the image data
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Jiikoo74
Beginner Level 2
Galaxy S

Same problem, shooted RAW in yesterday..20230519_200515.jpg20230519_200515-2.jpg20230519_200728.jpg20230519_200728-2.jpg

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olivek
Active Level 2
Galaxy S
This problem is continuing in my s24 ultra. Loading the images into Lightroom mobile seems to allow the images to be shown at full resolution.
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