S22 ultra messenger problem

[eugz]

Hi is there anuone experince facebook messenger problem with calls not showing?

[TeamGalaxyRene]

Hello eugz,

Sorry to hear that, about your experience with your Samsung Galaxy S22 Ultra having issues with messenger apps with calls not showing and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Reset your device.

Step 5. Check the permissions of Facebook Messenger app to use Camera, Microphone, etc. and enable it as you would prefer.

Step 6. Turn Off Allow Background Data Usage and turn On the  Allow Background activity.

If that doesn't work, then submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

[GSW_Emman]

Reinstall your messenger app

[eugz]

Thanks