Original topic:

S23+ 6.1 Camera Single Take

(Topic created on: 04-19-2024 02:31 PM)
108 Views
NavyDude
Active Level 1
Options
Galaxy S
Good day everyone. I'm not sure if I'm not understanding how the camera Singal Take works, or there's a problem. 
When I click on the button, it does a 10 second countdown. I enabled all the 6 options but it only takes 4 (original, cropped shot, fast forward clip and original video). My older Galaxy devices take more than 4. I've closed the camera app, cleared storage cache and data, checked for an update and wiped the cache in recovery mode and same result. So is there something wrong? Thank you.

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7 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Do you want to just take a single shot?

Which Camera are you using, Default or Raw Camera? 

Camera Assistant? 

Did you go to the Camera's settings & Reset the Camera's settings?

My S23 Ultra just takes a single photo when I touch the shutter. 

If it's counting down, that normally means low light conditions 

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NavyDude
Active Level 1
Galaxy S
When I click Single Take it's supposed to take multiple photos in different formats, but it only takes 4 in total. I'm using the default camera app (version 14.1.01.7) on my 23+. I tried it with and without the Camera Assistant app. I reset the camera settings and cleared the storage cache and data. Also booted into Recovery mode and cleared the partition cache. It counts down from 10 seconds with an option to add 5 more. I don't think the countdown means there's low light. It does in Night mode and other modes. I tried to take photos outside in the bright sunlight and it still does a countdown. Thank you for your suggestions. I think it might be a bug in the latest update, but not sure.
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RedDogRabbit
Expert Level 5
Galaxy S

K, the reason for the countdown here with Single Take is to produce the 4 (not 6) images. That's on my S23 Ultra One UI V6.1. 

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NavyDude
Active Level 1
Galaxy S
Oh OK. It does 6 on my S20+
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RedDogRabbit
Expert Level 5
Galaxy S

Well there are 6 available on my S23 Ultra as well, and A.I. says UP TO 14 kinds of photos & videos... but it's UP TO.

Screenshot_20240419_172956_Camera.jpg

"AI captures up to 14 kinds of photos and videos (10 photos and 4 videos) from 3~10 seconds of capture."

I haven't bothered to explore how A.I. determines the number of photos / videos taken?

https://www.samsung.com/uk/support/mobile-devices/take-various-photos-and-videos-using-galaxy-s20-pl...

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NavyDude
Active Level 1
Galaxy S
Thank you for the update. It doesn't change anything on my S23+. I just won't use it.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi NavyDude, we appreciate your efforts in performing the above steps and suggestions provided by RedDogRabbit.

We request you to send us an error report using Samsung members application.

Open the Samsung Members app, and then tap the + key at the bottom right > Tap Error reports > A message will populate for you to choose Always to send the system log data or Just this time. We recommend being connected to Wi-Fi network depending on your mobile network plan > You will be able to choose from Category on what issue your device might be experiencing among the list > Please enter issue details or attach a video or screenshot to make easier to understand. Then press Send icons to complete report.

Meanwhile, we will also forward this issue to our appropriate team.

Thank you.

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