Original topic:

S23 Closing background app for no reason.

(Topic created on: 04-04-2024 10:21 AM)
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ZwN16
Active Level 1
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Galaxy S

Can anyone explain why my s23 keeps closing a backgroubd application when every setting that could be causing it is off.

 
-Allowed to run in the background unrestricted
-Memory checking disabled.
-Battery optimization turned off.
-Adaptive battery off.
-Never sleep mode activated.
-8gb of ram avaliable while app is open.
-App is also locked so i cant even manually close it, so how tf is it being closed by the operating system.
 
 
As you can see from above, there is nothing that could be causing it. My 8 year old iphone has no problem running not only the same application in the background for hours but several other applications at the same time. Which is absolutely rediculous that this peice of junk cannot match an 8 year old phone.
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5 Comments
Helenna
Moderator
Moderator
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Galaxy S

Hi ZwN16, we are very sorry to hear that the software update caused the issue and we certainly understand your frustration on this.

Did you observe, is this issue happening with any specific app or with each and every app on the device?

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ZwN16
Active Level 1
Galaxy S
Specific app. "Old School Runescape" Also this doesnt seem like a result of a software update but that software by default was incompetently designed.
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RedDogRabbit
Expert Level 5
Galaxy S

No such issues on my S23 Ultra, or S20 Ultra..

Either defective device, user setup, 3rd party app problem. 

Rather than using condescending remarks about Samsung's developers, maybe send an error log to Samsung, and let them figure out what is going on with your device. 

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ZwN16
Active Level 1
Galaxy S
Because thats essentially helpless. Already dealt with them over the fact that they forgot to add in the connection prefrences sub-menu in connected devices on the s23. And instead of owning up that they clearly fked up. They tried to give me the run around about it being software update related and an isolated incident. When its core sortware missing that effects alot of important functions like nfc.
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RedDogRabbit
Expert Level 5
Galaxy S

The two things that I always do:

  • After every Security Patch OTA, Wipe Cache from Recovery. 
  • After every Android version update, Factory Reset. 

If it's something that you believe is missing in the software, a Factory Reset should correct the issue for you. 

You could also Download & Flash the Complete Samsung Firmware with Odin. 

As I said, no such issues on any Samsung device that I have ever owned, going back more than 11 years.

Good luck 🤞🏻