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Original topic:

S23 ulra battery drain issue

(Topic created on: 11-07-2024 06:08 AM)
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kient
Beginner Level 3
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Galaxy S
I'm very dissappinted with this phone. Bought it 3 weeks ago, ang lala ng draining issue! Nakaka 3 hrs sot lang ako kahit normal usage lang kahit naka fhd lang, dark mode, performance light mode, mas makunat pa yung 3 years old kong xiaomi phone. Automatically updated na sya sa One UI 6.0 out of the box upon purchasing, they didn't even let the new user decide on whether to update or not. Ang layo pa namam ng service center dito samin. 
2 Comments
TeamGalaxyBianx
Moderator
Moderator
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Galaxy S

That sounds really frustrating! 😞 It’s always tough when you’re excited about a new phone and then run into issues like this. Since you’ve already tried basic settings adjustments, have you also used the Samsung Members app to run a battery diagnostic? Sometimes it can pinpoint issues that might not be immediately obvious. Here's how you can do it:

  1. Open the Samsung Members app.
  2. Tap on the Support tab at the bottom.
  3. Select Diagnostics from the list.

Hope this helps!

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kient
Beginner Level 3
Galaxy S
It says " my phone doesn t have issues in terms of battery
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