S23 ultra no super fast charging

[psygorn]

I posted that im not currently getting 45w charging, samsung rep said ita under battery option there is a togle but i cant find it

I went to nearest mall and to 3 different stores all s23 ultra dont have a super fast charging as an option can any other person check also? Thanks is this a region software issue or is this a unit issue? Thanks for the help

[bagol1209]

I think it really doesn't have that "super fast charging" toggle. It depends on the charger you use.

[psygorn]

I have a 100w ugreen charger and a 5a cable with lcd to see the watts i use it as laptop and tablet charger so i know it can produce the power

[bagol1209]

Hhmmm.... I'm not familiar If you're referring to super fast charging 2.0. But based on videos i saw it should show 2.0 on the screen. If not, then it could be the device.

https://youtube.com/shorts/uRBki0gMiMk?feature=share

[TeamGalaxyRene]

Hello psygorn,

Thanks for letting us know about your experience while using your Samsung Galaxy S23 Ultra having issues with the missing super-fast charging features. And I am hoping with the replies by our dear Samsung members here, we were able to satisfy your query.

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.

Stay safe and have a nice day ahead! Thanks for contacting Samsung.