Original topic:

s23 ultra

(Topic created on: 08-28-2024 12:53 AM)
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JingMY
Active Level 1
Options
Galaxy S
Wifi drop off every 10mins when I am browsing videos. only happen to my phone not my bf phone though we are literally just at the side.
Sent to Samsung service center and they couldn't identify the issue. Try factor reset and every means found online but issue persists. Disappointed with samsung.
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4 Comments
Kimberly96
Active Level 2
Galaxy S
Did u both update any software from the phone? I didnt have any issues on my S23U after update to one ui 6.1
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boon21
Active Level 6
Galaxy S
My wife is also using Samsung 23 Ultra no such issue. One problem could be ... did you use custom/static IP settings instead of Dynamic IP? If yes, you might want to check if your phone and other devices are having the same static IP set.

This can also be easily tested by connecting to other WiFi network such as those in cafe and etc. If other WiFi network works fine then likely it's the one WiFi setting that is being used and likely no fault of phone itself
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Amir_21
Active Level 6
Galaxy S
That is your router, not about samsung antenna .
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scinex
Expert Level 4
Galaxy S
Based on my experience, it might be caused by the wifi router. Easiest way is to reset ( off and on ) back the router.
Btw, is the router supplied by internet provider?
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