Original topic:

S23 wifi issues after One UI 6.0

(Topic created on: 11-26-2023 11:30 PM)
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eliashasan1235
Beginner Level 4
Options
Galaxy S

image

Hi, I am getting very bad ping since updating to One UI 6.0. The average ping and pink spikes are significantly worse. Before it was a stable 10-15 ms, and now it's bouncing between 20-90 constantly. The internet is fine on all other devices. I can also notice the worst connection when it is now buffering during streams. The app I am using to test is called Pingmon
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6 Comments
RedDogRabbit
Expert Level 5
Galaxy S

If anything, WiFi seems better for me on One UI V6.0. 🤷🏼

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Helenna
Moderator
Moderator
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Galaxy S

Hi, I request you to please follow the below steps once and check again.

Here is the path:

Power the device off.

Press and hold the Volume Up key and the Power key.

Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

eliashasan1235
Beginner Level 4
Galaxy S
Hi Helenna, I have tried this amongst other things and the issue still happens. I strongly believe it is due to updating to one ui 6 since the problem started immediately after that.
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, we are sorry to hear about this issue from you.

As you have tried everything but still the issue is here, we would request you to register your concern in Samsung Members Application.

Please follow this path to register your concern in Samsung Members Application

(Open Samsung Members Application > Get help > Send Feedback > Error report).

An expert from the Samsung Members team will try and respond to the report as quickly as possible.

Thank you.

RedDogRabbit
Expert Level 5
Galaxy S

Well, even though WiFi seems to be "better" on One UI V6.0. 

Here's two screen shots. 

The first one is on my S20 Ultra One UI V5.1. 

Screenshot_20231128_205357.jpg

The 2nd one is using my S23 Ultra One UI V6.0.

Same WiFi network & pretty much simultaneously. 

Screenshot_20231128_205200.jpg

So it appears that your suspicions are correct.

eliashasan1235
Beginner Level 4
Galaxy S
Yup, exactly this!