Original topic:

S24 bugs recaps

(Topic created on: 02-06-2024 03:18 PM)
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WeedManU
Active Level 3
Options
Galaxy S
Samsung's recently launched S24 series has encountered several issues that require immediate attention. Even with all these problems, the first update will only include new functions and AI.😒 Seriously Samsung, why? When you have holes in your bowl, you don't need to fill it up more. #SamsungFail #EpicFail #SeriouslySamsung

Reported problems include:

- Subpar screen colors, lacking the vibrancy of the S23.
- Inconsistent color charts across the screen.
- Lagging in adaptive mode.
- Stuttering and lagging in gaming while video is playing.
- Brightness issues in specific apps, necessitating the use of sunglasses.
- Green leds stripes skipping on 120herts
- Numerous visual functions that have minimal or no impact (Samsung recommends disabling these functions for individuals with visual impairments).
- Drops games ( Freezing and close the app )
- cant start screen recording during game 
- Scrolling lags.
- Frequent Wi-Fi network disconnections.
- Poor antenna performance, resulting in 4G connectivity on the S24 while the S23 in the same location receives 5G.
- Performance and overheating issues with the Snapdragon 8 Gen 3 processor. 
- Pen recognition issues.
- The pen practically doesn't work with MagSafe support. 
- Noticeable reduction in pen smoothness compared to older models.
- Pen burn-in, potentially due to CPU heating issues.
- Frequent need to wipe the partition cache, reminiscent of older phones.
- Pics always over exposed, but underexposed in some apps like Instagram 
- Pics processing not accurate or dumped after few minutes. 
- Apparent staging when using the 5x 50,000-pixel camera, making the 10x 10,000-pixel camera of older models preferable.
- Bluetooth connected but no sounds on buds
- Annoying dropped calls, indicating connection network capability issues.

Samsung should address these concerns promptly to ensure customer satisfaction and maintain its reputation for quality products. Like this to show support.
13 Comments
DonPaco7
Active Level 3
Galaxy S
Any info on occurance per issue? Why? To give Samsung priority on each complaints.
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WeedManU
Active Level 3
Galaxy S
The biggest issue seem to be the implementation of the new screens .
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pchan0
Active Level 6
Galaxy S
just read all the problems you listed, I'm glad my S24 ultra is fine.
WeedManU
Active Level 3
Galaxy S
That help ty
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Luffy1
Active Level 1
Galaxy S
Why isn't the samsung video app not appearing on my 24 ultra?
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WeedManU
Active Level 3
Galaxy S
It's integrated! Go to parameters and type "Video Application" in the search bar. 🎉
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iFlYSoLo
Expert Level 5
Galaxy S
And I see some folks really happy.. there must be a huge bad batch we all got!
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Samsung_Ben
Community Manager
Options
Galaxy S

Hi WeedManU, we apologize for the inconvenience you may have. We are trying our best to communicate issues/concerns reported by Members to relevant teams, so we really appreciate for taking the time to help us improve the products. While we might not be able to guarantee that all concerns will be promptly addressed, we hope that future software updates will fix some of the issues. 

For any critical software issues that need to be resolved immediately, you can help us by submitting an 'Error reports' via the Samsung Members app. 

 

WeedManU
Active Level 3
Galaxy S
Thank you for the information provided. However, it is worth noting that Samsung had previously announced the release of new AI applications as part of the initial update for the new phone.

It is somewhat perplexing from a business strategy perspective to launch a new product without anticipating the possibility of encountering bugs or issues.

After a reasonable period of time, one would expect a reputable company to have a well-defined plan in place to address any challenges or concerns that may arise..
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