S24 crashes after One UI 7.0

[victor_mfl]

Hi everyone, I recently updated my S24 ultra to One UI 7.0, but after this, when I unlocked the secure falder, after a few seconds, the phone freezes and then crashes, after some reboots, it starts "normally", but if I unlocked the secure folder, the issue persists again. I cleared the cache partition from secure boot, I clear the secure folder app data too, but I can't fix this. 

[Moonlic]

Factory Reset?

[victor_mfl]

Not yet, if I do a factory reset, I will lose all my files =(

[Moonlic]

It is the only option that can work

[victor_mfl]

Yes, I know that this will work, but Im trying to find a way to at least make a backup of my files to make a hard reset

[JC]

Hello victor_mfl! 😀

We need your help to review the situation. 📝 Please submit a Error Report as follows:
Please reproduce the error or wait for it to occur, then go to Samsung Members > Help > Submit Feedback > Error Report > Select Category, Frequency, Comments 💬 (please be very specific), attach a screenshot or video 📸 showing the issue > Verify that the Send system log data option is enabled ✅ (without a log file, the analysis will not be possible).

👉 Once the department receives the report, the information will be analyzed to provide you with a solution. ⚙️

If you need further assistance, please let us know.
Regards! 👋