Hi, anyone experiencing what happened to my phone?
On february this year, this problem happened once, sent my phone for services/repair at Samsung Authorised Service Centre. They just flashed new software and it was okay for a while.
Today, same thing happened again.
Kind of getting frustrated with this issue as I have just bought the phone new, last December.
That sounds really frustrating, especially since your phone is still quite new. If the issue keeps coming back even after a software flash, it might be a deeper hardware problem. Have you tried asking the service center for a more thorough check or even a unit replacement if it's still under warranty? If the issue is widespread, Samsung might release a fix in a future update, but if it's just your device, you might need a more permanent solution.
Rest assured, we heard your enquiries. This is moderator from Samsung Community.
If you're experiencing an issue with your Galaxy Device, we would advise sending in an error report so that our engineers can look into this further to see if there is an issue with the software and/or hardware:
