I bought the new s25 ultra 512 gig special color and everything, its completly hacked and taken over, this was after my s22 ultra 512 gig got hacked, the security is actully horrible, you spend a fortune and they did nit even help im on my own dealing with a full fruad alert frozen credit accounts open and accounts used beside lost my entire apps all mu emails all my clouds and my data ,you think samsung would take this seriously, i lost my entire life, #facts and not a finger to help now ita sooo bad after 6 diffrent routers my cable company is like ur on yoir own and all my tvs are hacked , something out if a horrer movie... no no movie i ever saw was this horrible amd im so disappointed in samsung i have 20 critical escalted reports... for what? Yhey did nothing thats what i wanted to put out there , and yes hackers were watching my family through yhe cameras google nest ,blink..etc im very very disappointed in the custemer care i recieve they actully hung up on me about 8 times ,disgusted with this new tech the open source is a joke there all being modified good luck everyone ,wait till quantum computing is fully online we are irrilivant
We’re truly sorry to hear about the devastating experience you've been through — what you’ve described is deeply serious, and we understand how overwhelming and frightening this situation must be.
Can you please confirm the exact model(s) of your affected device(s), along with the current software version installed?
Have you installed any third-party applications or APK files outside of the Galaxy Store or Play Store recently?
