Original topic:

SAMSUNG ACCOUNT ERROR

(Topic created on: 08-13-2020 06:14 PM)
Kamalpreet
Active Level 1
Options
Galaxy S
Hello ! 

I tried more than 5 times to sign into my Samsung account. I've tried to reset the password please help i think it has my previous number on it asks for two step verification and somehow it doesn't let me sign in. Please help 

Kamalpreet
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3 Comments
Ajay3309
Active Level 4
Galaxy S
What is the error you are receiving?
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keagan
Moderator
Moderator
Options
Galaxy S

Hi Kamalpreet, Did you download the backup codes? It is always recommended to save your backup codes. You can use them(once per code) to verify your identity if you have a problem with receiving codes via SMS or lost your phone. You can either save the codes for later use or generate new ones.

casesy
Beginner Level 2
Galaxy S

were you able to resolve this? i am getting the same issue for 2 weeks now :(

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