Resolved! Solved

Original topic:

Samsung Camera - Tap to Scan

(Topic created on: 10-26-2021 10:30 AM)
710 Views
Tao77
Active Level 6
Options
Galaxy S
This always worked well for me but lately, it still allows me to tap to scan but the image does not display for me to crop etc. Is this a wider problem or is it something I need to do to correct it.

1 Solution


Accepted Solutions
Solution
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Tao77, I suggest you to reset the camera application settings and write back to us if the issue still persists:

1. Open the camera application.

2. Tap Settings

3. Tap General.

4. Select Reset and Yes.

View solution in context

0 Likes
3 Comments
Solution
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi Tao77, I suggest you to reset the camera application settings and write back to us if the issue still persists:

1. Open the camera application.

2. Tap Settings

3. Tap General.

4. Select Reset and Yes.

0 Likes
Tao77
Active Level 6
Galaxy S
Thanks Valeriya, that worked
0 Likes
Valeriya
Moderator
Moderator
Options
Galaxy S

Hi, I am glad that it worked. 

0 Likes