Resolved! Solved

Original topic:

Samsung Camera - Tap to Scan

(Topic created on: 10-26-2021 03:00 PM)
Tao77
Active Level 5
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Galaxy S
This always worked well for me but lately, it still allows me to tap to scan but the image does not display for me to crop etc. Is this a wider problem or is it something I need to do to correct it.

1 Solution


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Solution
Valeriya
Moderator
Moderator
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Galaxy S

Hi Tao77, I suggest you to reset the camera application settings and write back to us if the issue still persists:

1. Open the camera application.

2. Tap Settings

3. Tap General.

4. Select Reset and Yes.

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3 Comments
Solution
Valeriya
Moderator
Moderator
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Galaxy S

Hi Tao77, I suggest you to reset the camera application settings and write back to us if the issue still persists:

1. Open the camera application.

2. Tap Settings

3. Tap General.

4. Select Reset and Yes.

View solution in context

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Tao77
Active Level 5
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Galaxy S
Thanks Valeriya, that worked
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Valeriya
Moderator
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Galaxy S

Hi, I am glad that it worked. 

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