Hi, My Galaxy A72 Crashes when ever I try to open any app in split screen view. Upon selecting second app in split view, the screen turns black and Samsung logo appears. After that, the phone restarts. This happens with every app. Popup window works fine.
Hi, I suggest you please reboot your device in safe mode and check if you are experiencing the issue. If you are not experiencing any issues in safe mode, then the issue could be due to any third-party application you installed recently.
To do this, you need to completely power off the phone. Then, power on the phone, and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen.
