Original topic:

Samsung Internet error

(Topic created on: 05-12-2022 09:18 AM)
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rick0415
Active Level 4
Options
Galaxy S
When accessing a particular website I get a "This site can't be reached" error. I am able to access the same website via Chrome. 

image


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12 Comments
RedDogRabbit
Expert Level 5
Galaxy S

Quite likely the issue is an Ad Blocker you have running on Samsung Internet. 

Whitelist the site, or disable the Ad Blocker when you want to view the site. 

Many legitimate sites have either Ads or Analytics & Ad Blockers will create this error. 

rick0415
Active Level 4
Galaxy S

I don't have any Ad Blockers installed

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RedDogRabbit
Expert Level 5
Galaxy S

If you click on the "Hamburger menu" bottom right & click on "ad blockers", is anything enabled?

12 May 2022 123056 GMT-0400.jpg

12 May 2022 123033 GMT-0400.jpg

rick0415
Active Level 4
Galaxy S
No none enabled
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RedDogRabbit
Expert Level 5
Galaxy S

Weird..

I don't use Koodo, but I don't have any problem getting to the site. 

It's possible that if you were trying to login, there's a different issue? 

Screenshot_20220512_124201.jpg

rick0415
Active Level 4
Galaxy S
It doesn't get past the error to even get to login screen
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RedDogRabbit
Expert Level 5
Galaxy S

Seeing as how I can get to Koodo's login page & the screen shot that I posted was with Samsung Internet, it's something on your end that is causing the issue for you. 

Try a Reboot, but I think that it's something else going on for you. 

 

rick0415
Active Level 4
Galaxy S
I installed Samsumg Internet Beta and am able to get to Koodo website
Brantley
Moderator
Moderator
Options
Galaxy S

Hi, Just to confirm, are you using any VPN?

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