Original topic:

Samsung S20 5G. I can not get 5G service.

(Topic created on: 12-01-2023 09:58 PM)
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Sheldon-Pro
Active Level 1
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Galaxy S

Can not get 5G service from providers, I have a 5G plan and it will not work, it doesn't even show up in mobile networks jut LTE/WCDMA/GSM. I have tried every thing spoke with a Samsung tech did factory reset on phone still nothing. I was finally told from cell providers the S20 series phones need a small firmware update that Samsung has told them they will not be doing or supporting anymore. This is *** as my S20 is a 5G phone and now they will not support this???

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11 Comments
Coaster4
Beginner Level 2
Galaxy S
Could I get those steps from you as well? Thanks
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LinkSquish
Beginner Level 2
Galaxy S

My wife and I have the S20+ 5G. She has service with Verizon and I have US Mobile MVNO on Verizon's network. Several months ago our 5G stopped, we only have 4G LTE now.

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