Naencounter ko itong problem ng smartphone ko after ko mag update na bago software na release ng samsung.
I though better and good ang nag update.....mas nagkaproblema ang smartphone ko nagkaroon ng green, pink, orange vertical line kulang nalang maging rainbow color ang mga lines.
The worst is out of warranty na tapos nabili pa sa ibang bansa itong smartphone ko.
Kung alam ko lang na d nakakabuti ang pag uupdate ng software sana hindi ko nalang ginawa.
We are sorry to hear about your experience with the recent updates on your beloved Samsung Galaxy S20+ having issues with the green and pink lines on the screen, and we apologize for the inconvenience it caused you.
I really understand your frustration that, after an update, your device should have improved, if not addressed the previous software issues, but turns out to be not exactly what you wanted. But don't fret; we are here to assist and offer solutions to restore your device to optimum performance.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
If that doesn't fix the issue, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung engineers and technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
