Original topic:

Samsung S21 Ultra Green Line on screen

(Topic created on: 02-21-2024 04:34 PM)
207 Views
YJian
Beginner Level 3
Options
Galaxy S
Hi Samsung members

I would like to ask that if my phone suddenly appear the green line on screen, it's need to change the screen directly? Or service centre will help to do.

Didn't fall or drop after update the new update.
9 Comments
MOD_2
Moderator
Moderator
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Galaxy S

Dear YJian,

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

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Merry
Active Level 2
Galaxy S
Omg I just realised I'm not alone facing this green line issue. I didn't drop my phone too and also been using for 3 years. And furthermore I withness it slowly appear in front of my eyes. And now I think it's Samsung issue and not due to my misuse. Before I know other users are having the same problem as me, I went to the repair shop to fix it and it cost me RM1200 😭
Merry
Active Level 2
Galaxy S
🥲IMG-20231104-WA0011_1000000026_1699076967.jpg
0 Likes
Galaxy S
there's an ongoing free screen replacement program. visit the nearest Samsung centre
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Merry
Active Level 2
Galaxy S
But already way pass warranty.
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bs0408
Active Level 1
Galaxy S
If no repair before or if no physical damage then can get a free screen replacement
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Merry
Active Level 2
Galaxy S
So sad. I already went to get it fix b4 I know about this.🥲
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Merry
Active Level 2
Galaxy S
Malaysia, right?
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Merry
Active Level 2
Galaxy S
Cause I messaged Samsung customer service before. They told me that i can't get a replacement due to warranty over. So I hurried and gotten a replacement from a third party 🥲
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