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Original topic:

Samsung s21 Ultra mobile network issues

(Topic created on: 11-05-2021 06:53 AM)
4866 Views
BenYANG
Active Level 1
Options
Galaxy S
Hi all, I am currently using the Samsung s21 ultra for 7 months now. The cellular network keeps dropping each time the bar falls to 3 levels or below. It goes on more frequently after the phone has been updated in the last 3 software updates.

This is very disruptive to the user.

On the other hand, my other iPhone 12 has stable cellular network. It is the same phone network as the Samsung. 

Please fix it Samsung. Don't fix something that wasn't broken. This breaks the user experience... 
21 Comments
Galaxy S
What telco are u on?
0 Likes
BenYANG
Active Level 1
Galaxy S
Singtel xo plan
0 Likes
Galaxy S
Have u changed ur sim card to 5G SA SIM?
Ma1d1n1
Active Level 1
Galaxy S
I have the same issue also. I m using starhub.
BenYANG
Active Level 1
Galaxy S
Thanks for confirming. Think this was due to recent patch... Previously no issues.. 😅
Galaxy S
May want to change ur SIM card to 5G SA SIM.
0 Likes
Ma1d1n1
Active Level 1
Galaxy S
I m using 5G sim card
leecheehong
Beginner Level 3
Galaxy S
I am having the same issue. From starhub. Already replace a new sim card but still same. 5G totally useless. I have turn it off . Even 4G also very weak . Always loading .......
AndrewGohhm
Active Level 3
Galaxy S
Bro, I used starhub and found this problem on Note 10 plus too. Then swapped to singtel. Also similar problem, worse the line just go off. I compared 3 telco M1 singtel and starhub. But because of some updates became like that.
0 Likes