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Original topic:

Samsung S22+ Green Vertical Line Issue

(Topic created on: 09-19-2024 01:12 PM)
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superpipoy
Beginner Level 2
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Galaxy S
A green vertical line just appeared on my Samsung S22+. I have this phone for 2 years and have never dropped or mishandled this device. A green vertical line just appeared few days ago. Also, the phone was updated to the latest OS. 

Please help how to fix this!
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2 Comments
TeamGalaxyBianx
Moderator
Moderator
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Galaxy S

Great Samsung Morning, superpipoy!

I completely understand how frustrating it is to see a green line on your screen, especially since you’ve taken great care of your device for the past two years. It’s great that you’ve also already updated the OS.

Since the line doesn't go away, we recommend that you visit a nearby service center to have your device diagnosed and repaired. ⚙

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.

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superpipoy
Beginner Level 2
Galaxy S
I already called the customer support and they advised me visit the customer service to have my phone checked with the technician. (Customer Support was very polite and accomodating on the phone).

I am planning to go to the nearest customer service near in my area tomorrow. Hopefully they wont charge me BIG on this one.
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