Samsung stops!

[Ravibrar51]

I am using S24 Ultra and with last update, device seem to perform not very well as expected, it was really good before, lot of apps crash very frequently and even i created the bug report and sent it to samsung and nobody replied, idk what to do next, i was using S23 Ultra from almost 2 years, never had issues like that ever it was super smooth. For reference i am adding screen shots of update and stop message. If anyone knows the reason please let me know, thank you.

[Dawandeep]

Try Factory Reset

[Tallman]

Try go to recovery mode and do a wipe cache partition.

- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system

[Helenna]

Hi Ravibrar51,

Sorry to hear that your'e facing these issues after the update. As said by Tallman, please try booting your device into Wiping cache partition by following the above steps. This will not erase any personal data on the phone. It deletes temporary cache files in the phone.

If the above methods do not work, you may bring your device back to the factory default settings just like when you powered on your device for the first time. https://www.samsung.com/ca/support/mobile-devices/perform-a-factory-data-reset-on-your-galaxy-phone

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/

Thank you.

[Ravibrar51]

I did it and nothing changed, also its not that i dont know how to factory rest the issue is why it is happening and also why samsung does not resond. I will attach u video today as well, when i was trying to use my gmail app it was lagging so much, even my samsung S2 back in symbian was not lagging that much.

[Ravibrar51]

Sorry, i dont get the option to upload a video but i will share screen shot, where it shows i have selected bunch of emails, but in real i was trying to open them but it keeps lagging so much that it showed i selected them all.

[RobertZ]

Make sure you back up your phone with Smart Switch before doing a factory reset as the reset will erase all your settings, data and apps. At least sign into Google/Samsung and turn on backup (Settings->Accounts and backup) to back up some data and settings.

To factory reset you can do it from settings. Settings->General Management->Reset->Factory data reset.

[Ravibrar51]

Can u let me know how to turn off samsung cloud encryption without recovery codes?

[RobertZ]

I haven't used it so I don't know. All I see is the enable toggle.