Original topic:

Samsung Wallet is not working

(Topic created on: 12-15-2023 07:20 PM)
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lianhua
Active Level 3
Options
Galaxy S

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Hello! My mother's samsung wallet is not supported on her S23+. Can anyone help me with this? 
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8 Comments
silbie123
Active Level 7
Galaxy S
What is the model sku? Is this a Canadian device or purchased from another country?
lianhua
Active Level 3
Galaxy S
It's bought here in Canada!
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ToppestKek
Active Level 1
Galaxy S
Did you get this phone from another country? Samsung wallet is likely tied to that country
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Lorcan_S23FE
Active Level 5
Galaxy S
You could try Google Wallet
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lianhua
Active Level 3
Galaxy S
Yep! We are using google wallet
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Heuberto
Active Level 5
Galaxy S
Samsung pay turned into Samsung Wallet a while ago. Update all your apps using Galaxy Store.
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lianhua
Active Level 3
Galaxy S
Thanks! I will do that
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, we are glad to see that you found the required information.

Please get back to us if you require any further assistance in the future.

Thank you.

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