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01-02-2023 09:23 PM (Last edited 01-03-2023 11:57 PM ) in
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01-03-2023 02:54 AM in
Galaxy SWell, you purchased the South American (Brazil) Exynos variant, to use with a Canadian Carrier, and you are upset because why?
Sure you can buy a vehicle, destined for the UK, and drive it in Canada, but then you are upset because your vehicle is Right Hand drive.. but outside of the UK,
Thailand
South Africa
Singapore
New Zealand
Malta
Malaysia
Kenya
Japan
Jamaica
Isle of Man
Ireland
India
Hong Kong
Cyprus
Channel Islands
Caribbean Islands
Australia
and a few other places, the rest of the world is Left Hand drive.
Sounds like your "baddest" decision, wasn't purchasing a Samsung device..
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01-03-2023 10:29 PM (Last edited 01-03-2023 11:47 PM ) in
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01-03-2023 07:23 AM in
Galaxy SHi Ahmad_107, we are truly sorry for any inconveniences you have encountered because of the device.
Can you please help us with the model number of your device to assist you better?
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01-03-2023 07:48 AM in
Galaxy SIt is an Exynos SM-G998B from Brazil.
Still want to assist better...
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01-03-2023 04:49 PM in
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01-03-2023 10:33 PM (Last edited 01-03-2023 11:50 PM ) in
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01-05-2023 09:33 AM (Last edited 01-05-2023 09:36 AM ) in
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01-05-2023 11:01 AM in
Galaxy STheir device is the Exynos variant (Brazil), their Canadian Carrier will never have any Android Version Update, aside from the fact that it is not the Canadian Carriers that release the Android Version updates (or the monthly Security Patch OTAs), they come from Samsung's Servers.
Also aside from the preceding, if it was coming from the Canadian Carriers, they wouldn't recognize the IMEI of their device.
They could try to get the update using Smart Switch.
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01-05-2023 12:06 PM in
Galaxy SIts not like RedDog being smart and telling me about cars