Screen becomes unresponsive after firmware update

[RellyG]

Since the latest firmware update on my Galaxy S22 Ultra, my screen frequently freezes and becomes unresponsive, requiring a reboot to work again. I’ve confirmed this happens on other phones with the same update. The issue started immediately after the update. I have tried clearing cache and basic troubleshooting with no success. Anyone else ??

[RedDogRabbit]

What was the update, Security Patch or One UI V7.0? 

Did you try Booting into Safe Mode & see if the issue continues? 

[Bennywong13]

Let me guess one ui 7 😂😂😂

[Bennywong13]

Bruh you should jailbreak it and rolldown to one ui6

[RedDogRabbit]

a) "Jailbreak" commonly refers to iPhones. 

b) You are talking about Root, and the North American S22 has a Locked Bootloader & can't be Rooted.

c) The Bootloader version has changed, so even Flashing the previous version of One UI won't work. 

[Helenna]

Hi RellyG,

We’re sorry to hear about the issue you’re experiencing with your Galaxy S22 Ultra after the firmware update. Since you’ve already tried clearing the cache and basic troubleshooting, the next best step is to submit a detailed error report via the Samsung Members app. This helps our developers investigate and prioritize a fix.

We appreciate your patience and recommend keeping an eye out for future updates that may address this issue.

Let us know if you need any further assistance!

[RellyG]

Could you guide me on how to do this please

[RedDogRabbit]

Guide you to do what? 

[RellyG]

A detailed error report. Idk how to do that

[RedDogRabbit]

Open the Samsung Members app & Click on "Support" > Scroll down to "Send Feedback" & Click on it.

Include any relevant information. When you Click on Send, do NOT close Samsung Members until the Report has been sent.. You'll see that in your Notification Panel.