From time to time, i still encounter the strobe light green LCD problem when i open my CP. Is there any solution for this, or need to visit Samsung Service Center already.
Even though my Samsung S20 ultra is out of warranty, can i still request that it be replaced at no cost at a Samsung Service Center for this kind of issue?
If the "strobe green light" you mention is showing intermittently. That phone needs a repair. Unfortunately if you're phone is out of warranty you have to shoulder the cost. But you can try asking for a one time courtesy free repair if possible.
Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR)for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope to have helped you!
P.S.: We highly DISCOURAGE you guys on sending an email to the CEO regarding technical concerns on your device. Our attention has been called with this rampant sending of emails to the CEO and has noted the user telling fellow members to send emails to the CEO. Our support teams will do their best to assist you with your concerns, and you may always call our toll-free hotlines for any follow-ups or issues. Hope to have informed you all as well. Thank you. 🙂
Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval).
