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01-30-2023 12:00 AM in
Galaxy S- Mark as New
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01-30-2023 11:16 AM (Last edited 01-30-2023 11:17 AM ) in
Galaxy SHello @Eagleheart
I am sorry to hear that you are having this issue. I suggest you try the solutions listed below:
- Clear cache from the secure folder app
- Send an Error report
Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
I hope this helps.
Please let me know if it doesn't work.
Kind Regards,
SamsungClaudette
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01-30-2023 11:35 AM in
Galaxy S- Mark as New
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02-11-2023 05:54 PM in
Galaxy S