Sending messages.

[bENOLj]

I can't send messages I've been struggling to fix this issue all day. :$ 

[SamsungLaura]

Hi @bENOLj, could you confirm which app you are trying to send messages from? Is this over SMS or Wi-Fi?

[bENOLj]

Both sms and WiFi

[SamsungLaura]

Hi @bENOLj, that's odd. Could you try the following troubleshooting steps to see if this resolves the issue. 

• Restart your device
• Turn Wi-Fi off/on
• Turn the router off for 10 seconds
• Forget the Wi-Fi network and then re-sign into the Wi-Fi network
• Verify with another Wi-Fi network
• Switch from 5 GHz to 2.4 GHz or vice versa (dependent on router specifications)
• Turn off power saving mode
• Run your phone to Safe Mode and observe [hold power>restart>hold volume down until lock screen].
• Reset network settings [Settings > General Management > Reset > Reset network settings > RESET NETWORK SETTINGS]