Original topic:

Shout out to Samsung

(Topic created on: 01-31-2025 05:48 PM)
130 Views
YoshiBoost
Active Level 3
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Galaxy S
Samsung takes alot of shade some times it seems. But a tip of the 🧢 to them this week. 

Not only did they deliver my new S25 Ultra days ahead of launch, they also helped me out with applying a voucher and sending me a partial refund for a item I ordered separate from the initial phone order. 

Thank you to the whole team 👏 
2 Comments
Aviish
Active Level 2
Galaxy S
Agreed. Their customer support issued me refund for the PA5 voucher even after my S25 ultra was shipped.
Helenna
Moderator
Moderator
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Galaxy S

Hi YoshiBoost,

Thank you for sharing your experience with us! We're thrilled to hear that you're happy with the service and your S25 Ultra.

If you ever need any assistance, feel free to reach out. Enjoy your new device, and thanks again for being part of the Samsung family!