Software update not downloading

[patinoramirez]

I received a software update for my s23 and I pressed "pause download" by error, now it's not even downloading when I pressed "resume downloading" this is the screenshot. This had days like this, I tried to restart my phone, turn it off and on and nothing solves it, please help 

[Ruz14]

Hello bro, I still present the same problem and I see that many users are also happening. It will most likely be a patch failure.

[JC]

Hi, patinoramirez 👋

Please try the installation again after restarting your Galaxy. 🔄

If the issue persists, we would appreciate it if you could help us by submitting a bug report. To do so, follow these steps:

Reproduce the bug or wait for it to occur.
Go to Samsung Members > Help > Submit Feedback > Bug Reports.
Select the category, frequency, and add comments (be as specific as possible).
Attach a screenshot or video showing the issue.
Make you sure the Send system log data option is enabled (without the log file we will not be able to do a detailed analysis).

Once the report is received, our team will analyze it and provide you with the best solution. 📑🔍

Regards! 😊