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Original topic:

Software update

(Topic created on: 02-06-2023 07:03 PM)
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Wellore
Beginner Level 2
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Galaxy S
My phone s21 fe, can't start download. Always notifying me there is an update but it cannot download, I have an space storage much
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2 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Hello Wellore,

Thanks for reaching out to us here in order to find out what you should do to download the available software updates for your Samsung Galaxy S21 FE, which has failed to download. We really understand what you are feeling right now, uncertain about what's next to do. But don't you worry; we are here to assist, provide a quick fix and offer resolution to your device's problem.

You can try software update via Smart Switch as follows:

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch.

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update.

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen.

How to update software using Smart Switch

 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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Liam256
Active Level 5
Galaxy S
aw yes the classic smart swich way