Sudden green line on S23

[Rg18]

Anyone here having the same issue as i am? There's a green line on my screen all of a sudden. Never dropped my phone nor put it near a water. Phone is also on a case since the beginning. Heard about this issue on the internet which is common apparently to samsung phones and i heard they're offering a one time screen replacement. Is this true?

[Owrayt]

I'm not quite sure but I recall those one time screen replacements were only phones that were in India.

[Rg18]

Exactly, but they should implement this all throughout who are affected by the issue. This isn't the consumer's fault, and they haven't even addressed ut officially. I find it absurd that given how much we paid for a flagship phone, they are not providing answers nor support. Consumer shouldering the cost for something they did not do is really absurd.

[Members_XHbZ1L5]

I have been a Samsung user for a long time and have never had any problems with my S10. Recently, I upgraded to the S23+, which is now approaching its third year of use. Initially, I thought the green line issue was just an urban legend, but after updating my phone last week, I noticed a green line appeared two days later. Then, four days after that, another green line showed up. 

I discovered on Samsung forums from other countries that screen replacements were offered for free in India. Unfortunately, there is no concrete solution for this issue in the Philippines yet. I am taking my phone to a service center tomorrow to see what can be done. I also read in another forum that someone filed a case with the DTi and received a discount on the repair costs. I’m curious to see how my situation will turn out.

[Rg18]

Samsung should address this, because most affected are flagship phones. Please let me know how much they quote you

[cstrike105]

7000 pesos above

[Rg18]

Did you got your phone repaired at the service center?

[cstrike105]

Not yet. Because I need my phone at work. I use this as login. In the weekend I will. Plus battery replacement. Will cost 10K

[Rg18]

Aight, lemme know how they'll treat you lol

[cstrike105]

I inquired and customer service was good. But it would take 3 days for your phone to get repaired