Original topic:

Super Fast Charging problem after update

(Topic created on: 09-05-2022 10:44 PM)
3068 Views
SharilHjOmar
Active Level 2
Options
Galaxy S
Who is facing this problem? Please advice how to solve it.

Thanks in advance

Samsung S20 FE
22 Comments
GunasamssYT
Expert Level 5
Galaxy S
Hi, check if fast charging is enabled on device care settings or not. Check it by going to settings > device care > battery > charging (more options) > then see if it's enabled or not.Screenshot_20220906-002836_Device care.jpg
SharilHjOmar
Active Level 2
Galaxy S
this is fast charging. my problem is Super Fast Charging . I use charger C to C
GunasamssYT
Expert Level 5
Galaxy S
Ohh alright 👍
scinex
Expert Level 5
Galaxy S
It's missing after the update?
SharilHjOmar
Active Level 2
Galaxy S
not working
0 Likes
scinex
Expert Level 5
Galaxy S
So the option is visible but not activated I presume.
Have you tried to use different cable? Screenshot_20220906_101336_Device care_41768_1662430416.jpg
SharilHjOmar
Active Level 2
Galaxy S
oh . in my phone no option for Super Fast Charging
scinex
Expert Level 5
Galaxy S
I see. Yours maybe just like my Note 10. No super fast charging option but all the while I could charge under super fast charging.
My opinion is for you to replace the usb c to C cable. What kind of adapter you used? Original Samsung 25W adapter?
SharilHjOmar
Active Level 2
Galaxy S
seeScreenshot_20220906-102646_Device care.jpg