Original topic:

The new photo editor is bad

(Topic created on: 05-29-2022 08:22 AM)
844 Views
KKC123
Active Level 5
Options
Galaxy S
It quits and cannot be open.  Has to uninstall the update.
7 Comments
RedDogRabbit
Expert Level 5
Galaxy S

What device & what version of the Photo Editor app? 

 

Works just fine for me. 

 

Try Clearing Cache & Data for the app & Reboot. 

Screenshot_20220529_113014.jpg

Screenshot_20220529_112957.jpg

 

 

0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, could you please let us know the model of your device.

If your'e using any third party app to edit photos, please clear cache of the app.

 

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KKC123
Active Level 5
Galaxy S
My phone is S10 and the app version is 3.0.23.43. You can go to the Galaxy store and find the same comment as me. Clearing cache and data do not work.
RedDogRabbit
Expert Level 5
Galaxy S

As you can see the app isn't crashing for me, so try my suggestion. 

GG2
Expert Level 3
Galaxy S
Follow RedDog's suggestion. Im running the same version and it also works just fine on mine.
RedDogRabbit
Expert Level 5
Galaxy S

I'm puzzled how 3rd party editing apps, could interfere with Samsung's Photo Editor.. 🤔

I've got a few different Gallery & Editing apps on my device. It's not like they "talk" to each other.. 💭

iFlYSoLo
Expert Level 5
Galaxy S
They talk when you not looking! 😋