Original topic:

There's a small issue

(Topic created on: 08-02-2024 10:15 AM)
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iloveducks
Active Level 4
Options
Galaxy S
My phone unfortunately won't send pictures with your Samsung messaging app, it just shows me a little message in the bottom that says "failed to send" so I just fixed my storage until Google said I a had a lot of storage and I thought it was fine but I sent a picture to someone and it said "failed to send" again. So I thought that it was probably just a problem with Samsung Messages and not my storage, so I switched to Google Messages but it did the same thing, only difference is that it said "Not Sent". WHY IS THIS HAPPENING?!?

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5 Comments
RedDogRabbit
Expert Level 5
Galaxy S

You probably need to be using Cellular Data. Usually Carriers won't send images with WiFi. 

Helenna
Moderator
Moderator
Options
Galaxy S

Hi iloveducks,

Please try to clear the Google Messages cache, go to Settings > Apps > Messages > Storage and select Clear cache and check if you are able to send messages.

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iloveducks
Active Level 4
Galaxy S
Okay, thank you
Shana_98
Active Level 1
Galaxy S
I have the same issue. Seems to be with iPhones 🤔. Samsung phones receive everything without any problem. It was fine until 2 days ago.
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Ray1
Expert Level 2
Galaxy S

As stated by @RedDogRabbit turn on your mobile data and then try sending or receiving pictures