Has anyone canceled their S22 ultra pre-order? Is it difficult? I've decided I'm just going to get my device in-store, which I think is bull**** that they have stock yet many of us haven't received our phones ...
Anyway if any of you have gone through the process of canceling your pre-order and wouldn't mind sharing their experience I'd appreciate it.
Canceling an order is far from being easy like you would like it to be. What I learned is the people you can communicate with at Samsung are not able to cancel your order themselves. They forward your request to cancel so who knows how long till it reaches the people that can actually cancel for you Meantime you are likely paying for 2 phones and waiting for your refund and taking a chance the phone is sent out to you before it is cancelled. I think it was something like 2 weeks before I got refunded for the phone I had been charged for and that was back right after S22 were released
Right, it's a different store, I've found 2 near me that have them available in the storage in looking for. Sure they aren't the "online exclusive color" but I don't really care anymore.
Hi, We are sorry for the inconvenience caused to you. As it is a return request it is handled by our online support team. We kindly request you to contact them and they will help you out to cancel the order. Here's the link to contact online support
