Original topic:

Trade in - Assurant

(Topic created on: 02-27-2023 10:11 AM)
425 Views
djvn
Active Level 5
Options
Galaxy S
FedEx showing as they delivered, but trade-in status still says in- transit. Any ideas?
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6 Comments
pchan0
Active Level 6
Galaxy S
ASSurant has a ton of trade-ins to go through, give it some time and you'll get an update email!
iFlYSoLo
Expert Level 5
Galaxy S
It will update, they have a lot like the previous member said..
Mine is the same.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, yes as said by others you'll receive an update email soon.

Also, you can try to contact our Online shopping team by the link given below, so that they will help you accordingly.

https://www.samsung.com/ca/support/contact/#contactinfo

eshmh
Active Level 3
Galaxy S
FedEx says mine delivered several days ago, but trade-in status still shows awaiting shipment.
eshmh
Active Level 3
Galaxy S
I chatted with online shopping support yesterday, and I got the trade-in process completed email this morning. Thanks for the suggestion, Helenna.
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Garebear
Active Level 3
Galaxy S
Mine was delivered August 28 th, assessment date September 12 still no update?
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