Trade in - Assurant

[djvn]

FedEx showing as they delivered, but trade-in status still says in- transit. Any ideas?

[pchan0]

ASSurant has a ton of trade-ins to go through, give it some time and you'll get an update email!

[iFlYSoLo]

It will update, they have a lot like the previous member said..
Mine is the same.

[Helenna]

Hi, yes as said by others you'll receive an update email soon.

Also, you can try to contact our Online shopping team by the link given below, so that they will help you accordingly.

https://www.samsung.com/ca/support/contact/#contactinfo

[eshmh]

FedEx says mine delivered several days ago, but trade-in status still shows awaiting shipment.

[eshmh]

I chatted with online shopping support yesterday, and I got the trade-in process completed email this morning. Thanks for the suggestion, Helenna.