Original topic:

Unknown photos and videos

(Topic created on: 01-01-2024 12:51 PM)
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Szhao
Beginner Level 2
Options
Galaxy S
Some unknown photos and videos appear in Gallery on my new 23+, why? how to eliminate them? Any suggestion?





2 Comments
RedDogRabbit
Expert Level 5
Galaxy S

You might be inadvertently downloading the images? 

Just delete them. 

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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, If unknown photos and videos are appearing in your Samsung Galaxy S23+ Gallery, it could be due to various reasons such as app glitches or unintended downloads. To eliminate them, try these steps:

1. **Check Recently Added:**
Go to your Gallery app and check the "Recently Added" or "Downloads" folder. Remove any unfamiliar media.

2. **Third-Party Apps:**
Review recently installed apps, especially those related to media or file management. Uninstall any suspicious apps.

3. **File Explorer:**
Use a file explorer app to navigate through your device storage. Look for and delete any unfamiliar files.

4. **Clear Cache:**
Go to Settings > Apps > Gallery > Storage > Clear Cache. This may help in case of any temporary data causing the issue.

5. **Security Scan:**
Run a security scan using your device's built-in security features or install a reputable antivirus app to check for malware.

Remember to back up your important data before making any significant changes to ensure you don't lose any valuable information.

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