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Original topic:

Update on my S22 Ultra Screen Problem

(Topic created on: 09-18-2023 11:36 PM)
445 Views
HunterXpippi
Active Level 2
Options
Galaxy S
But first please read the first paragraph

Dear samsung;
Hini na ata "caused by the user" problem ito since marami naman cases ng ganito sana mairecognize nyo na "UNIT/MODEL" problem po ito at di ung user napipilitan mag bayad ng replacement. May i suggest you do a survey about this sa lahat ng users nyo para magka idea po kayo at maka kiha ng baseline data.
Hindi naman kami ng usap na sabay namin hulugin,basain ang mga phones namin tapos "nagkataon" na pareho kami ng kinalabasan. Anu yan? Kulto?

Anyways, the update
9/18/2023 at Gensan samsung service center:
19k screen replacement since di nako covered ng 1 year warranty (kakaexpire ko lng nung July) then with 30% discount on screen replacement if bibili ka ng worth 5k gadgets sa samsung.
according to mr technician and ms reception on duty aware daw si samsung na may ganitong problem pero fault ng user kasi nahulog or nabasa daw (may binabanggit siya na memo galing samsung)
👉diba halos lahat ng ngka ganito bigla lang lumabas after update?**

Sorry po, o.a man pero dahil Samsung user na ako since Galaxy Star (my 1st touch screen phone in 2010) hanggang sa naging Note user nko up untill now.. dissappointing lang kasi ganyan nagiging treatment sa mga valued customers nyo.. (di lahat mayaman at kayang bumili agad ng replacement pero lahat gusto ang brand kasi sa flexibility ng personalization ng phone at ibang features narin) kung kailan kopa nakokompleto ung phone-watch-buds ecosystem saka pa nagka ganito.. 😮💨


5 Comments
PUFFY_AmiYumi
Expert Level 1
Galaxy S
never dropped the phone, handle with care, better safe than sorry. lessen learned.
0 Likes
PUFFY_AmiYumi
Expert Level 1
Galaxy S
and always wipe cache partition after the update
0 Likes
butete
Expert Level 5
Galaxy S
been updating my s22u no issue,but common issue if unit was stored on a gym bag or femalea bag
mnnm_
Active Level 4
Galaxy S
Hello. Ask ko lang if covered pa ng warranty ang phone, free of charge ba lahat labor and lcd (screen) replacement? I have same issue now with my S22 ultra. Thank you. Hoping for a response!
0 Likes
Philippe89
Active Level 2
Galaxy S
Same here. This is a known issue please sign the petition https://www.ipetitions.com/petition/samsung-s22-uitra-screen-problem-around-may-2023
0 Likes