Original topic:

[updated] S22 Ultra Vertical Green Line After Latest SW Update

(Topic created on: 05-06-2024 11:31 AM)
1570 Views
bsvanan
Beginner Level 2
Options
Galaxy S
I am having this green line once updated with latest software/security patch. Can anyone from Samsung assist me to claim replacement? As this is due to your update, Samsung can you be responsible to fix my phone?

updates: 
1. filed report for repair for green line due to update 
2. Samsung took 2 days to investigate 
3. Samsung proceed to repair aftr agreeing the update caused the green line
4. Repair started a day ago.
5. Today took my phone.

Thanks everyone 😊 

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11 Comments
MarkChern
Expert Level 5
Galaxy S
Yes, it is a software update problem ...

Even my 2018 S9+ software update ...

now I have 4 different color lines on the screen ...

Exynos processor, right ? Temperature is too high ...

Remind all Exynos processor users, with a high chance to get a green line on screen 😪
VincentLiew01
Active Level 1
Galaxy S
Is it one ui 6.1?
Wingscout
Active Level 3
Galaxy S
Samsung needs to respond to this as articles already shown that it's the One UI 6.1 which causes this.
Elincam
Beginner Level 2
Galaxy S
  1. Hey, I'm getting frequent undate notifications about the UI 6.0. Can this version also disturb the display of my device, or Is it just UI 6.1? I'd rather not get the green line.
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Rojymathew
Beginner Level 4
Galaxy S

Its april security update.. i started noticing greenline before i upgrade 6.1

Sabat1
Beginner Level 2
Galaxy S

My update is hanging in notification bar over a month right now, because I am affraid to start it. What I just can't understand is why Samusng didn't stop rollout of this update version yet? They are just damaging more phones.

epsen122182
Beginner Level 2
Galaxy S

Same to my s22 ultra  just got a green line yesterday right after the update. Don't know where should i start. Done with the reboot multiple times but the thin verical line did'nt disappear.

KatsuyaSanada
Active Level 3
Galaxy S
While Samsung said no report made on this problem. The truth is they are being ignorance. Just browse google, youtube, tiktok and you can see how many complaints are there. Its worldwide.1732075954715.jpg1732075954745.jpg1732075954773.jpg1732075954799.jpg
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KatsuyaSanada
Active Level 3
Galaxy S
Which center offer you the free repair ? I went to low yat plaza samsung center and they charge me rm776 for screen replacement. Even after they check there's no dent or evidenve of dropping. This problem is obviously from the software update. Its happening worldwide. Even India offer screen replacement for this problem.
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