Original topic:

Urge Samsung S23 Ultra Users to report Aduan for WiFi 6E / AX / 6ghz

(Topic created on: 12-04-2023 04:16 PM)
660 Views
ChewyBites
Active Level 4
Options
Galaxy S
Hello Samsung S23 Ultra Owners!

I think as frustrated as I am. We been waiting for Samsung to enable the WiFi 6e to us users since March 2023.

We been lied to about software update that hasn't been deliver since 9 months ago. 

This will continue as it is as Samsung Malaysia has been not very cooperative in this matter.

I suggest To report to KPDN to voice our complaints to pressure Samsung to do their job.

What pissed us consumers that

1. Samsung has this feature since s21 and yet do little about it
2. Chinese phones has this feature and software enable
3. iPhone 15 launch in 2023 was Apple phone first WiFi 6e has also enable it as well.

 Samsung 2 years of time to enable it but have not done it.

Ps Samsung Singapore has this enable for their users.

So tidak apa attitude only persist in Malaysia.
11 Comments
ChewyBites
Active Level 4
Galaxy S
My report20231204_161711_1000051519_1701677858.jpg
ChewyBites
Active Level 4
Galaxy S
Did they respond? I submitted once. They close the ticket cause Samsung ignore them. 😂
YongChai
Active Level 1
Galaxy S

Been waiting and hope that Ui6 will bring along wifi 6E...
what a disappointment..
This is purely false advertising by claiming our phone support wifi 6E...

ChewyBites
Active Level 4
Galaxy S
Actually none of the team is aware of wifi 6e. They keep contradict. So I suggest to file complaint to pressure Samsung
0 Likes
Hogen
Active Level 6
Galaxy S
This my last Samsung Fold 5. Start migration to other mobile brand.
icck
Beginner Level 2
Galaxy S
Any news?
0 Likes
Hogen
Active Level 6
Galaxy S
Hi
0 Likes
Hogen
Active Level 6
Galaxy S
After upgrade to 6.1. Now WiFi 6 E is available.
ChewyBites
Active Level 4
Galaxy S
Yes I found out the same too