Jopat
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03-20-2021 07:23 AM (Last edited 03-20-2021 07:23 AM ) in
Galaxy S
Hi. Im using S20 Plus Exynos Variant and im having a problem because of the camera. A 5min video capturing will heat up the device. Why is that? I want to use my phone to make a daily vlog but I cannot because my phone will literally toast itself. My friend only only use iphone 11 in her vlog all day and she has no problem with it. Im just so loyal with Samsung and did not consider buying other phone but this heating issue makes me really sad.
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TeamGalaxyRuss
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03-22-2021 12:22 AM in
Galaxy SGood day! Sorry for the inconvenience. you may try to call on our Samsung hotline for further assistance. Just dial #GALAXY (#425299)
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03-22-2021 05:00 AM in
Galaxy S
This is an issue with Exynos 990 with the prolonged usage of the camera. This is prevalent with the S20s with this processor, the SD variants heats up to when using the camera but not that much compared to Exynos.
Annashii
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03-24-2021 10:00 AM in
Galaxy S
Same thing with my a71. I just noticed it today after I took some selfie and short video my phone suddenly heats up.