Video recording issues with bass

[rescuerEvp]

Hello everyone!

I've run into the issue with videos been recorded on my s20 ultra, when filming music with heavy bass (rave, night club, party) it's just a heavy noise and not usable at all.

[Helenna]

Hi, just to confirm are you facing the issue while recording a video along with the music? Can you please be more elaborate to assist you better!

[rescuerEvp]

After recording video of life music with heavy bass while watching it you can hear terrible noise. I can attach a link for 10 sec clip if that would help

[RobertZ]

It's like that on a lot of phones - these devices don't have studio quality microphones. Playback sounds like your speakers are shredded.

[rescuerEvp]

I never had that issue on my S7edge, S8. Nor does other people I've been to the party had(iPhones, Samsungs, Pixels)

[Axton]

Hi, just to confirm is it happening with all the devices.
Or it is only happening with recording videos.
There might be mic issues in recording.
We suggest you perform hardware tests on the speaker and mic.
check if there is any problem with the speaker and mic.
Open the Samsung member app>>More (three horizontal lines)>>Phone care>>Interactive checks>>Press the speakerphone.
If there is any issue with the speaker or mic.
We request you to get your device examined by the Samsung authorized service technician so that they can determine the root cause of the issue and fix it.
You can visit any nearest authorized service center . https://www.samsung.com/ca/support/service-center/