Video

[Seiya05]

Anyone experiencing any color differences when uploading to youtube or powersldirector? My videos are vivid and then turn pale when uploading or editing .

[ferdiepineda]

Could be limitation sa app. Nagtry kana sa web version? 

[Seiya05]

Youtube app , power direct app for edits . Its never done it before tho

[TeamGalaxyRene]

Hello Seiya05,

Thanks for sharing your Samsung Galaxy experience with inquiry, here.

Before you try out the recommendations below, be sure to check if your device's software and related apps (YouTube / PowerDirector) are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

Also, you can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)